Please kindly noted that P.O. Boxes can not be delivered.
Note: During peak COVID-19 periods, some countries have taken mandatory quarantine measures, there may be a delay of few days (but we sure try hard to avoid that).
To make sure we don’t need to take the responsibility for inappropriate shipping method.
1) When you receive the parcel, please check if the package is in good shape, whether the inner silk products are well packed, dry and clean. If there are any problems found, please refuse to sign for the parcel and contact us in time.
2) If you encounter the condition that the parcel must be signed before you can open it. Please sign for and open the parcel in front of the courier. After checking, if everything is good then you can give the receipt to the courier. If any problem, please take clear pictures of the package, products and shipping bill, show the problem to courier and contact us immediately.